Thank you for appointing me, Lucy Rothstein, trading as Perfect Cleans, to under-take your regular house cleaning. I like to keep things lovely and simple: no contract – just an easy pay-as-you-go-service that works for both of us. So, here is my modus operandi.
- Frequency: I will provide a {weekly, fortnightly, monthly} {x hour} clean on {day of week and time}.
- Start date: {xxx}
- Cost per hour per cleaner: £** (reviewed 12 monthly and not subject to VAT).
- Your initial clean may take slightly longer but we can discuss as I go and agree priorities.
- We will review frequency of clean after x weeks and agree any changes.
- This is a contractless ‘pay as you go’ service which means you will be invoiced on the day of your clean and payment is appreciated within 48 hours via Bank Transfer to my Business Account.
- There is no charge for holidays, sickness or cancellations, but I request that as much notice as possible is given.
- If I am unable to clean due to sickness or an emergency, I will let you know as quickly as possible and discuss rescheduling to ensure continuity.
- I will notify you of any holidays I plan to take with plenty of notice and discuss alternative cleaning arrangements if possible / feasible.
- If either party wishes to terminate this arrangement, ideally four weeks’ notice should be given.
- Clients’ keys held in my possession are only used by me. No one else has access to my clients’ keys. No address or ID is linked to any of the clients’ keys I hold. All keys are held in a secure safe, housed in my home.
- If you have any special requests (e.g. oven cleaning, tip runs, party detox, de-cluttering or house move) please provide at least two weeks’ notice.
- If there are any concerns or issues relating to my service, or you’d like something done differently or better, then simply call, email, text or chat with me.
- Similarly, if I have any concerns, queries or issues relating to your property and what I am cleaning then I will call, email, text or chat with you.
- Lastly, I work on the basis that nothing is impossible or ever an issue because I want to provide the perfect clean for you!